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Shipping

 SHIPPING TO EU/NON-EU 

Orders are sent from our APOF STUDIO with GLS, UPS or DHL. Items will be shipped out as soon as possible after we receive a verified payment.

Please allow 2 to 5 business days to receive your package. Note that we do not deliver to a PO Box. While we do everything within our power to ensure your order is dispatched and delivered on time, APOF ApS is not responsible for any late delivery or loss of orders due to circumstances beyond our control. All orders are subject to availability.
We offer free shipping in Denmark on orders over 1000 DKK. If you have any further enquiries regarding the shipping of your order, emails us at customerservice@apof.dk 
 
DUTIES AND TAXES
 Please note that all international deliveries may be subject to additional taxes and duties, and you will be responsible for these costs.
For countries outside EU local charges such as duties and/ or sales tax may apply. These charges are at your own expense, and we recommend you contact your local customs office for more information. APOF is not responsible for payment of any duties or custom charges and in case APOF receives a return package which has not been processed properly– the charges will be subtracted from your merchandise refund.
 Please note that the duty and sales taxes are non-refundable through APOF ApS.

 

 SHIPPING & DELIVERY TO UK

For the moment we can only accept orders with a total amount ABOVE 135 GBP when delivering to UK due to British legislation. Orders BELOW 135 GBP will not be able to be processed on the web shop and will give an error when entering an UK address.

Only orders with a total amount above 135 GBP will be accepted. VAT and import duties are not included in our prices and APOF ApS will not pay any fees related to import to the UK. Orders delivered to the UK has to go through custom clearance and it is the customers own responsibility to pay the given taxes, duties and custom fees when required. 

Please also note that shipping cost and custom clearance cost associated with a cancellation/refusal of a package will be deducted from the amount refunded to You.

 
DUTIES & TAXES - NORWAY 
 APOF ApS is VOEC registered. Items with value that does not exceed NOK 3000 (excl. shipping) will not be charged additional VAT when entering Norway, even though the total value of the order exceeds NOK 3000 (excl. shipping).

However, if the value of an item in an order exceeds NOK 3000, - the customer, must pay any additional VAT on the entire shipment when entering Norway.

 
TRACKING YOUR DELIVERY
 A tracking link directing you to the carrier’s portal will be sent to you via email once your order has shipped.
Please note that the duty and sales taxes are non-refundable through APOF.
 
LOST PACKAGES
 In case the package has not arrived within 14 days from the date of your shipping confirmation email, you are welcome to make a claim by contacting us at customerservice@apof.dk and we will make sure to investigate the case.

APOF ApS will not be responsible for any lost or not delivered packages after the 14-day-period.