RETURNS 

 

APOF gladly accept returns. You have to return the item(s) no later than 14 days of the receipt of your parcel. 

Return within Denmark using APOF return label

If you wish to use our return label, we will deduct 39  DKK from the refund upon arrival.

Please create you return here

Return using your own label forwarder

If you wish to use your own forwarder, please return your product(s) to:

 

APOF STUDIO

Charlottenlund Stationsplads 2

DK-2920 Charlottenlund

Please write an email to customerservice@apof.dk To let us know that we are awaiting your parcel. 

Returned products must be in their original condition, with all the original tags and packaging intact. We can only accept returns that are undamaged, and which have not been used, worn, washed, or altered in any way. If the items are not received in the same condition as you received it a deduction can be made in your refund similar to the decrease of the value of the items. 

We will confirm we have received and processed the returns via email, within 14 business days.

We advise to return the package with at trackable track and trace number. You are responsible for the return expenses. For your protection, we recommend that you insure your package against loss and request a delivery confirmation. Please save your shipping receipt until you receive your refund.

 

Please note that we do not accept shipping of returns to pick up points. It must be distributed to the above address.

 

The refund will be paid back to the credit card used to pay for the order.

   

EXCHANGE

If you wish to exchange to different style, size or color, please return the original order as described above and place a new order. Refunds will be made via the original payment method.